Privacy Policy

Buck's Dog Training

Last Updated: January 13, 2026

Buck's Dog Training ("we," "us," or "our") operates from New Jersey, United States. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding the information we collect through our website and services.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

1. Information We Collect

We collect several types of information from and about users of our website and services:

1.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

Register for an account or use our services
Contact us through forms or email
Make a purchase or payment
Subscribe to our mailing list
Interact with us on social media platforms
Participate in surveys, promotions, or feedback requests

The types of personal information we may collect include:

Contact Information: First name, last name, email address, phone number, mailing address, city, state, province, ZIP/postal code
Social Media Information: Profile information from platforms such as Facebook or Twitter when you connect your social media accounts to our services
Other Information: Any other information you choose to provide, such as details about your dog, training preferences, or feedback

1.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activities through cookies and similar technologies:

Usage Data: Pages visited, time spent on pages, links clicked, referring website, browser type and version, operating system
Device Information: IP address, device type, unique device identifiers, network information
Location Data: General geographic location based on your IP address

1.3 Payment Information

When you make a purchase or payment for our services, we collect payment information necessary to process your transaction. This may include credit card numbers, billing addresses, and related payment details. Payment information is processed securely through third-party payment processors, and we do not store complete credit card information on our servers.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Service Delivery: To provide, maintain, and improve our dog training services, process registrations, schedule appointments, and manage your account
Communication: To respond to your inquiries, send service-related notifications, provide customer support, and communicate with you about our services
Marketing: To send promotional materials, newsletters, and marketing communications about our services, special offers, and events (with your consent where required)
Payment Processing: To process payments, prevent fraud, and manage billing
Analytics and Improvement: To analyze website usage, understand user preferences, improve our website and services, and develop new features
Advertising: To display relevant advertisements and measure advertising effectiveness through remarketing services
Security: To protect against fraud, unauthorized access, and other security threats
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your activities on our website. Cookies are small data files stored on your device that help us improve your experience and understand how you use our website.

3.1 Types of Cookies We Use

Essential Cookies: Required for the website to function properly, including session management and security features
Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously
Marketing Cookies: Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness
Preference Cookies: Enable the website to remember information that changes the way the website behaves or looks, such as your preferred language or region

3.2 Third-Party Analytics and Advertising

We use the following third-party services:

Google Analytics: To analyze website traffic and user behavior. Google Analytics uses cookies to collect information in an anonymous form. You can learn more about Google's privacy practices at https://policies.google.com/privacy
Google Places: To provide location-based services and display our business information
Invisible reCAPTCHA: To protect our website from spam and abuse. reCAPTCHA is subject to Google's Privacy Policy and Terms of Service
Mouseflow: To understand user behavior through session recordings and heatmaps, helping us improve website usability
FreshDesk: To provide customer support and manage service requests
Remarketing Services: We use remarketing services to advertise on third-party websites to previous visitors of our site. This allows us to show relevant advertisements based on your previous interactions with our website. These services may use cookies to serve ads based on your past visits.

3.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete cookies. However, if you disable cookies, some features of our website may not function properly. To learn more about managing cookies, visit www.allaboutcookies.org.

4. Email Communications

We send emails to users for various purposes, including:

Service-related notifications and appointment confirmations
Account updates and security alerts
Marketing communications, newsletters, and promotional offers
Surveys and feedback requests

We use Mailchimp as our email service provider. When you subscribe to our mailing list or provide your email address, your information is stored and processed through Mailchimp in accordance with their privacy policy.

4.1 Opting Out

You can opt out of receiving marketing emails at any time by clicking the "unsubscribe" link at the bottom of our emails or by contacting us directly. Please note that even if you opt out of marketing communications, we may still send you non-promotional emails related to your account or services you have requested.

5. Advertising

We display advertisements on our website and through third-party platforms. These advertisements may be based on your browsing behavior, demographics, or other information collected through cookies and similar technologies.

We work with advertising partners who may use cookies and similar technologies to collect information about your activities on our website and other websites to provide you with targeted advertising. You can opt out of interest-based advertising by visiting the Digital Advertising Alliance's opt-out page at www.aboutads.info/choices or the Network Advertising Initiative's opt-out page at www.networkadvertising.org/choices.

6. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with third-party vendors, consultants, and service providers who perform services on our behalf, such as payment processing, email delivery, customer support, analytics, and marketing. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order, subpoena, or government investigation.
Business Transfers: In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to the successor entity.
Protection of Rights: We may disclose information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using SSL/TLS protocols
Secure storage systems with access controls
Regular security assessments and monitoring
Limited access to personal information on a need-to-know basis
Employee training on data protection and privacy practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials and notifying us immediately of any unauthorized access to your account.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The retention period depends on the nature of the information and the purposes for which it is processed.

When we no longer need your personal information, we will securely delete or anonymize it in accordance with our data retention policies and applicable legal requirements.

9. Your Rights and Choices

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

9.1 General Rights

Access: You may request access to the personal information we hold about you
Correction: You may request that we correct inaccurate or incomplete personal information
Deletion: You may request that we delete your personal information, subject to certain exceptions
Opt-Out: You may opt out of receiving marketing communications from us
Data Portability: You may request a copy of your personal information in a structured, commonly used format

9.2 California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):

Right to Know: You have the right to request information about the categories and specific pieces of personal information we have collected about you, the sources from which we collected it, the purposes for which we use it, and the categories of third parties with whom we share it.
Right to Delete: You have the right to request that we delete your personal information, subject to certain exceptions.
Right to Correct: You have the right to request that we correct inaccurate personal information.
Right to Opt-Out of Sale/Sharing: While we do not sell personal information for monetary consideration, we may share information for targeted advertising purposes. You have the right to opt out of such sharing.
Right to Limit Use of Sensitive Personal Information: You have the right to limit our use and disclosure of sensitive personal information to purposes necessary to provide our services.
Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.

Categories of Personal Information We Collect:

Identifiers (name, email address, postal address, phone number)
Commercial information (purchase history, payment information)
Internet or other electronic network activity information (browsing history, device information)
Geolocation data (general location based on IP address)
Inferences drawn from the above information to create a profile about preferences and characteristics

We collect this information from you directly, automatically through your interactions with our website, and from third-party sources such as social media platforms and marketing partners.

How to Exercise Your California Rights:

To exercise your California privacy rights, please contact us using the contact information provided in Section 13 below. We will verify your identity before processing your request. You may designate an authorized agent to make a request on your behalf by providing written authorization. We will respond to your request within 45 days, with the possibility of a 45-day extension if needed.

9.3 California Online Privacy Protection Act (CalOPPA)

Under CalOPPA, California residents have the right to know how we respond to "Do Not Track" (DNT) browser signals. Currently, we do not respond to DNT signals. We may allow third parties to collect personally identifiable information about your online activities over time and across different websites when you use our services.

California residents also have the right to request information about whether we have disclosed personal information to third parties for their direct marketing purposes. We do not share personal information with third parties for their direct marketing purposes without your consent.

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have additional rights under the General Data Protection Regulation (GDPR):

Right of Access: You have the right to obtain confirmation as to whether we process your personal data and, if so, to request access to that data
Right to Rectification: You have the right to request that we correct inaccurate personal data and complete incomplete data
Right to Erasure (Right to be Forgotten): You have the right to request that we delete your personal data under certain circumstances
Right to Restriction of Processing: You have the right to request that we restrict the processing of your personal data under certain circumstances
Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format
Right to Object: You have the right to object to the processing of your personal data for direct marketing purposes or based on legitimate interests
Right to Withdraw Consent: Where we process your personal data based on consent, you have the right to withdraw your consent at any time

10.1 Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

Consent: When you have given explicit consent for specific processing activities
Contract Performance: To fulfill our contractual obligations to provide services to you
Legal Obligation: To comply with legal and regulatory requirements
Legitimate Interests: For our legitimate business interests, such as improving our services, fraud prevention, and direct marketing, where such interests are not overridden by your data protection rights

10.2 International Data Transfers

If you are located in the EEA, UK, or Switzerland, please note that your personal data may be transferred to and processed in the United States and other countries that may not offer the same level of data protection as your home country. We implement appropriate safeguards, such as standard contractual clauses approved by the European Commission, to protect your personal data during international transfers.

10.3 Right to Lodge a Complaint

If you are a resident of the EEA, UK, or Switzerland, you have the right to lodge a complaint with your local data protection authority if you believe we have violated your privacy rights.

11. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information as soon as possible.

We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and protecting the privacy of children who use the Internet.

12. Third-Party Links and Services

Our website may contain links to third-party websites, applications, or services that are not operated or controlled by us. This Privacy Policy does not apply to third-party websites or services. We are not responsible for the privacy practices or content of these third parties.

We encourage you to review the privacy policies of any third-party websites or services you visit or use. Your interactions with third-party websites and services are governed by their respective privacy policies and terms of service.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

If we make material changes to this Privacy Policy, we will notify you by posting a prominent notice on our website or by sending you an email to the address associated with your account. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us using one of the following methods:

Buck's Dog Training

Business Location: New Jersey, United States

Email: support@bucksdogtraining.com

Phone: +1 888-995-5355

Website Contact Form: https://bucksdogtraining.odoo.com/contactus

We will respond to your inquiry as soon as possible, typically within 30 days. For requests related to California privacy rights, we will respond within 45 days as required by law.

15. Consent and Acceptance

By using our website or services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein. If you do not agree with this Privacy Policy, please do not use our website or services.

Thank you for trusting Buck's Dog Training with your personal information. We are committed to protecting your privacy and providing you with exceptional dog training services.